Frequently Asked Questions

FAQs​

Please check out a list of frequently asked questions and answers.

When and where is the wedding?

📅 Date: October 10th 2025 📍 Location: Dreams Natura Resort & Spa Cancun, Mexico

How do I book my hotel?

We’ve secured a special group rate! Please book your accommodations through our travel advisor, Jesse Denis from Travel by Design.
📧 Email: groups@travelbydesignny.com
📞 Phone: (917) 283-8987
📅 You can also Schedule an appointment here

What does the group rate include?

✔️ All-inclusive hotel accommodations ✔️ Round-trip airport transfers

Can I book my hotel on my own?

To be included in our wedding and all weekend events, you must book through our travel advisor. If you book separately, the hotel may charge additional fees for event access.

When is the booking deadline?

Please book by [insert deadline] to secure the group rate with a low deposit of $150 per person.

What should I wear?

Ceremony & Reception: [Dress Code]
Welcome Party: [Theme or Dress Code]
Excursions/Activities: [Casual, beachwear, etc.]

Will transportation be provided?

Yes! Round-trip airport transfers are included with the group rate. Additional transportation details will be shared closer to the wedding.

What if I have dietary restrictions?

Please let us know in advance, and we’ll work with the resort to accommodate your needs.

Can I bring a plus-one?

Please refer to your invitation. If you’re unsure, reach out to us before booking!

Are kids allowed?

[Specify if the wedding is adults-only or family-friendly.]

What activities are planned for the wedding weekend?

We’re planning some fun events leading up to the big day! Stay tuned for a full itinerary.

What’s the weather like?

Expect [warm/sunny/breezy] weather. We recommend light clothing, sunscreen, and comfy shoes.

Who should I contact if I have more questions?

Feel free to reach out to Jesse Denis for travel and booking questions or [bride/groom name & email] for wedding-related inquiries.

Email:

groups@travelbydesignny.com

Phone:

(917) 283-8987